Shipping
We proudly offer Free Worldwide Shipping on all eligible orders.
1. Shipping Coverage
We ship to most countries worldwide.
If your location is not serviceable, you will be notified before order fulfillment.
2. Free International Shipping
We provide free standard international shipping on all qualifying orders.
Free shipping applies to standard delivery methods only. Expedited or express shipping options (if available) may incur additional charges.
3. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
During peak seasons or promotional periods, processing times may be extended.
4. Estimated Delivery Time
Estimated delivery times vary by destination:
North America: 7–15 business days
Europe: 7–18 business days
Asia-Pacific: 6–15 business days
Other regions: 10–25 business days
Delivery times are estimates only and are not guaranteed.
Delays may occur due to customs clearance, carrier disruptions, weather conditions, or other circumstances beyond our control.
5. Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, or brokerage fees imposed by the destination country.
Unless otherwise stated:
Customers are responsible for all customs duties and import-related charges.
We are not responsible for delays caused by customs procedures.
If a shipment is refused due to unpaid customs charges, return shipping and related fees may be deducted from any applicable refund.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates depend on carrier systems and international transit processes.
7. Lost or Delayed Shipments
If your package has not arrived within the estimated timeframe:
Please contact us after 5 additional business days beyond the estimated delivery window.
We will investigate with the carrier.
A shipment may only be considered lost after confirmation from the carrier.
We reserve the right to offer either a replacement shipment or refund at our discretion.
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
If a package is returned due to:
Incorrect or incomplete address
Failed delivery attempts
Refusal of delivery
Reshipping fees may apply, even if the original shipment qualified for free shipping.
9. Damaged in Transit
If your order arrives damaged:
Contact us within 7 days of delivery.
Provide photos of the damaged item and packaging.
We will assess and provide a replacement or appropriate resolution.
10. Force Majeure
We are not liable for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to:
Natural disasters
Customs inspections
Transportation disruptions
Labor strikes
Government restrictions
11. Shipping Carrier
We reserve the right to select the shipping carrier and method at our discretion.